A licensed agent sits down with you, by phone or in person, and goes over your doctors, prescriptions, budget and the coverage you have now. We compare the plans we offer in your area and explain the differences in plain language, so you can choose the one that fits you.

In most cases, yes, but Medicare sets the timing. You can switch Medicare Advantage or Part D plans during the Annual Enrollment Period, October 15 to December 7. If you're in a Medicare Advantage plan, you get another chance from January 1 to March 31. Certain life events, like moving or losing other coverage, can open a Special Enrollment Period. Switching Medicare Supplement plans may require answering health questions. We review your coverage with you every year so you always know your options.

Medicare coverage is individual, so each person has their own plan, even married couples. Spouses often end up in different plans because their doctors and prescriptions are different. If family members under 65 need coverage, we can help with ACA health plans, dental and vision, and life insurance.

Claims are paid by your insurance company, not by our agency, and timing depends on the plan and the type of claim. If you have a question about a claim or a bill, call us at 888-607-3493 and we will help you work through it with your carrier.